Customer Engagement

Year in review 2024

30 Year anniversary

100 years of impact

International Code Council members are central to our mission, inspiring us to enhance resources and deliver exceptional customer experiences. In 2024, we welcomed new chapters and members, offered new resources like an online member community and members-only library. We hosted our first ICC Leadership Week, providing new opportunities for networking and professional growth. We also expanded our training and credentialing programs, added new PRONTO in-person test centers and celebrated 78 newly-credentialed Master Code Professionals. Here’s a look at how we supported our members and customers in 2024.

Highlights

72,280

Customer
Calls Answered

14,908

Live Chat
Conversations

70,359

Email
Responses

Special Events

Inaugural World Water Awareness

Raised awareness of the collective responsibility to address the global water crisis through long-term water conservation efforts and the role codes and standards have to play in safeguarding drinking water.

Released findings of the University of Miami report, Water Conservation and Codes, that underscored the critical need for municipalities to adopt updated water conservation standards contained in the 2021 International Water Conservation Code Provisions® (IWCCP).

Building Safety Month

The Code Council celebrated its annual public awareness campaign with the theme “Mission: Possible.”

389 Proclamations were submitted from 49 states and the District of Columbia.

ICC Leadership Week + Committee Action Hearings

The inaugural member event in Orlando, Florida, featured keynote speeches, industry-leading conversations, networking opportunities, and sessions developed specifically for leaders in the building safety and construction professions.

690 registrants.

59 chapter officers attended the Chapter Leadership Academy.

Group A code hearings introduced a restructured code development process for the 2027 I-Codes.

Read more

Annual Conference, Expo and Hearings

Building safety professionals from around the world gathered in Long Beach, California, for the biggest conference in Code Council history. Keynote speakers and panels of industry experts discussed the Code Council’s 30-year history and shared insights on how the industry can lead the way forward. Code Council members honored outgoing CEO, Dominic Sims, for his years of dedicated service and remarkable contributions to the organization.

2,897 registrants from 50 states and 19 countries.

450 first-time attendees.

Unprecedented educational and networking opportunities.

Membership

4k+

New
Members

15.7k+

Members
Renewed

New
Chapters

ICC Award Winners

Congratulations to our 2024 award winners!

Released a new suite of member benefits: online member community, member transcript, members-only library, single-sign-on access to job board, State of the Industry Report survey.

Hosted the inaugural Tribal Codes Summit with the Native American Code Officials (NACO) to support tribal nations in exercising their sovereignty by leveraging model codes to meet their safety and resilience goals.

Launched series of quarterly webinars to help chapters take advantage of benefits specific to chapters including the Chapter Rewards Program.

Improved redemption process for Chapter Education Benefit.

Code Council staff supported or attended 650+ chapter meetings.

Developed Chapter Leadership Advocacy Guide.

Member Community online platform

The Code Council introduced this state-of-the-art member benefit to help building safety professionals connect and network with other members, streamline communication and collaboration, create and share events, and more.

Learn more

Code Council Scholarships

The Code Council Scholarships program was revitalized to support the education of members and their families, foster career advancement and encourage participation in code development. Available scholarships include:

Emory R. Rodgers Leadership in Building Safety Fellowship.
Building Safety Leadership Experience.
Code of Honor expanded to include Committee Action Hearings.
Sponsored Scholarships for children of members.

Code Council Scholarships

Revitalized program to support the education of members and their families, encourage career advancement and participation in code development. The program honors key contributors to the Code Council's mission.

Emory R. Rodgers Leadership in Building Safety Fellowship.
Building Safety Leadership Experience.
Code of Honor expanded to include Committee Action Hearings.
Sponsored Scholarships for children of members.

Code Council Scholarships

Emory R. Rodgers Leadership in Building Safety Fellowship.
Building Safety Leadership Experience.
Code of Honor expanded to include Committee Action Hearings.
Sponsored Scholarships for children of members.

Legislative Highlights

Successfully supported the adoption of ICC/MBI Standards 1200 and 1205 for off-site construction in Virginia, Utah, Montana, Rhode Island and Colorado.

Former Code Council Board President Cindy Davis testified on behalf of ICC before the U.S. House Subcommittee on Emergency Management on Federal Emergency Management Agency’s mitigation programs and codes’ effectiveness.

Signed an updated MOU with FEMA administrator.

States Adopted or Updated an I-Code or ICC Standard in 2024‍

Held event at our Washington, D.C. office with National Initiative to Advance Building Codes for Building Safety Month, where US Fire Administrator, Dr. Lori Moore-Merrell, was the featured speaker.

The Code Council generated a first ever Codes Plus Up effort within Building Resilient Infrastructure and Communities (BRIC); awarded $50M+ across more than 130 applications from 42 state/territories; the Code Council directly supported 4 in 10 applications

Applications

$29M

Worth

States

Held event at our Washington, D.C. office with National Initiative to Advance Building Codes for Building Safety Month, where US Fire Administrator, Dr. Lori Moore-Merrell, was the featured speaker.

Professional Development

Increased candidate choice by adding new in-person test center option, available at 500+ locations.

44,750+ PRONTO examinations administered.

2024 certification examination suite launched for a total of 182 certification exams currently offered to our members and customers.

Expanded When Disaster Strikes course offerings to include a multi-day Disaster Planning Institute.

Technical Training Program (TTP) upgrades included fully interactive online modules, digitized completion certificates and expanded coverage with digital publications.

Received reaccreditation by IACET through 2029, ensuring quality in continuing education and training.